Menu

Terms and Conditions

Effective date: August 15, 2026

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your use of the Arnold Contract website and your inquiries, quotes, orders, purchases, deliveries, installations, and other dealings with Arnold Contract. By using our website or placing an order, you agree to these Terms and any written quote, order acknowledgment, or agreement that applies to your purchase.

2. Products and Information

Arnold Contract provides contract furniture, custom products, and related services. Images, samples, dimensions, finishes, descriptions, and website information are provided for general reference. Natural materials, screens, lighting, manufacturing processes, and production lots may cause reasonable variations in color, grain, texture, or appearance.

3. Quotes and Order Acceptance

A quote is not an accepted order unless Arnold Contract confirms acceptance in writing. Quotes may expire on the date stated and may be revised if specifications, quantities, materials, freight, taxes, installation requirements, or delivery conditions change. We may decline or cancel an order before acceptance, including for errors, product unavailability, credit concerns, or circumstances outside our reasonable control.

4. Customer Specifications and Approvals

You are responsible for reviewing all product specifications, quantities, dimensions, finishes, drawings, shop drawings, delivery information, site conditions, and approvals before production. Changes after approval may affect price and schedule and may not be possible once production begins.

5. Pricing, Taxes, and Payment

Prices, deposits, payment schedules, freight, storage, installation charges, and taxes are governed by the applicable written quote or order acknowledgment. You are responsible for applicable taxes unless a valid exemption certificate is accepted. Late or failed payment may delay production or delivery and may result in charges or remedies stated in the applicable agreement or permitted by law.

6. Production and Delivery

Production and delivery dates are estimates unless Arnold Contract expressly agrees otherwise in writing. Schedules may change because of approvals, material availability, carrier delays, site conditions, weather, labor disruptions, or other circumstances outside our reasonable control. You are responsible for providing accurate delivery information, safe and reasonable access, and any required site preparation.

7. Inspection, Damage, and Claims

You should inspect products promptly upon delivery and note visible freight damage on the delivery receipt. Notify Arnold Contract promptly of shortages, visible damage, concealed damage, or alleged defects and retain packaging and supporting photographs where practical. Claim procedures and deadlines may also be stated in the applicable quote, order acknowledgment, carrier rules, warranty, or other written policy.

8. Changes, Cancellations, and Returns

Changes, cancellations, and returns require Arnold Contract’s written approval and are subject to the applicable quote, order acknowledgment, product warranty, and written return policy. Custom, made-to-order, modified, installed, or final-sale products may not be cancelable or returnable once production or processing begins.

9. Warranties

Any product warranty is limited to the warranty supplied with the product or separately agreed in writing. Third-party components may be covered only by the manufacturer’s warranty. Except as required by law or expressly stated in writing, Arnold Contract disclaims implied warranties to the fullest extent permitted by law.

10. Arnold Contract SMS Order Updates

Program name: Arnold Contract SMS Order Updates.

This program sends recurring SMS messages to customers who affirmatively opt in, including updates concerning inquiries, quotes, orders, production, delivery, installation, service, and customer support. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. To unsubscribe, reply STOP. For assistance, reply HELP, call 866-425-6529, or email info@arnoldcontract.us. Mobile carriers and communications providers are not responsible for delayed or undelivered messages.

11. Privacy

Our collection and use of information is described in the Arnold Contract Privacy Policy, which is incorporated into these Terms.

12. Website Use and Intellectual Property

Arnold Contract and its licensors retain rights in our website, branding, photographs, drawings, designs, product information, and other content. You may use the website for legitimate business purposes but may not copy, scrape, interfere with, reverse engineer, or commercially exploit it except as permitted by law or written agreement.

13. Third-Party Links and Services

Our website and orders may involve third-party payment providers, manufacturers, suppliers, carriers, installers, or linked websites. Their services may be subject to separate terms and policies, and their availability is outside our control.

14. Limitation of Liability

To the fullest extent permitted by law, Arnold Contract will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or business interruption. Nothing in these Terms limits liability that cannot legally be limited.

15. Changes to These Terms

We may update these Terms. The effective date above identifies the latest revision. The Terms in effect when an order is accepted will apply to that order unless the parties agree otherwise in writing.

16. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where applicable law requires otherwise.

17. Contact Us

Arnold Contract
120 Coit Street
Irvington, NJ 07111
Email: info@arnoldcontract.us
Phone: 866-425-6529

to top